Brands

Trada Sunset (For Brands)

• Discontinuation Notice for Trada by QuickBooks
• What happens if I receive an order in the last few days of the marketplace closing?
• A guide to download data before the sunset
• Why are you sunsetting Trada by QuickBooks?

Promotions

• What is the Trada Holiday Market? And how does it work?
• How is my payout calculated when I’m running a promotion?
• How to stop a promotion?
• How to edit a promotion?
• How to create a promotion?
• What are promotions and how do they work?

Joining As A Brand

• I’m a Brand, What is Trada?
• How much does Trada cost?
• How do I get listed on Trada?
• Signing Up As a Brand
• How will my brand be featured on Trada?
• What if I'm outside Australia?

Managing My Store

• How do I upload new products in bulk through CSV Import?
• How do I update stock quantity through a CSV Import?
• How Do I Reset my Account Password?
• How Do I Login to My Account?
• Can I mark certain products as non-taxable?
• How to add images to a product ?

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Order Fulfillment

• How do I receive orders?
• What if I currently don’t have stock for an item that I received an order for?
• Can we contact Retailers directly?
• Can I refer my existing retailers?
• Can I decide who carries my products?
• What if I already have sales representation?

Payment And Shipping

• How does shipping work on Trada?
• How and when will I get paid?
• Can retailers see the shipping costs upfront?