Retailers

Trada Sunset (For Retailers)

• What happens if I have to raise a return/refund request after July 20th?
• What happens if I have placed an order and have not received it before the 20th of July 2023?
• A guide to download data before the sunset
• Why are you sunsetting Trada by QuickBooks?

Joining As A Retailer

• I’m a Retailer, What is Trada?
• How does Trada select Brands?
• How do I reset my password?
• What if I’m an online-only store?
• What if I’m outside Australia?

Ordering

• What is the Trada Holiday Market?
• Are these the best wholesale prices?
• Why do different brands have different minimum orders?
• Will I stay on account with these brands if I'm buying via Trada?
• Can I cancel an order that I’ve placed?
• What if I want to change my address after the order has been shipped by the Brand?

See all 7 articles

Payment And Shipping

• How do I pay for orders?
• How much will shipping cost?
• Can I see the shipping costs upfront?
• How soon will I get my orders?
• What happens in the case of damaged or missing items in a delivery?